Qianhe / Process

Six steps. No black box.

Below is what actually happens, roughly how long each part takes, and what you end up with when it is done. If something gets skipped on your order, you will notice — because you will be missing a document.

01
Day 1

Brief

You send a drawing, a photo, a sample, a spec, or three sentences. I read it, ask the things a factory is going to ask you anyway, and write back saying what I think you want.

02
Week 1–2

Source & quote

Shortlist, visits, samples, quotes. Each quote is broken down: what the product costs, what the tooling costs, what we charge.

03
Week 2–3

Compare

Options next to each other: price, minimum, lead time, what kind of factory it is. Anything that comes in very cheap gets a note saying why, and what was probably taken out to get there.

04
Week 3–14

Produce

Order placed, deposit released when you say so. I follow production, photographs with dates. If it starts drifting from the sample, you hear about it while it can still be fixed.

05
Before balance

Inspect

Goods checked against the sealed sample and the spec we wrote. Report and photos sent. The balance doesn't move until you have read it.

06
Ship

Consolidate & ship

Received into the warehouse, counted, packed, loaded. Papers checked for model, standard and date. One set of shipping documents, one person to call until it lands.

—
Month 13

Repeat

The actual test. Reorders run against the same spec, the same sealed sample, the same factory — so the second batch is the first batch, not a fresh gamble.

?
Anytime

Ask

Asking in the middle of a project costs less than finding out at the end. Questions are free, and changing your mind early costs nothing either.

—

What you receive

Documents, not reassurance.

/ 01

What I understood

Your requirement, written back to you in plain language before anyone quotes. You tell me where I got it wrong.

/ 02

Itemised quotation

Unit price, tooling, packaging, our fee — separated. Comparable across factories without arithmetic.

/ 03

Visit notes

What I saw at each factory, what they told me, and where those two things didn't line up.

/ 04

Production photos

Dated, uncropped, tagged with your order number. Not a gallery of the best angles.

/ 05

Inspection report

Measurements against the spec, and a verdict: pass, fail, or pass with conditions.

/ 06

Document set

Certificates, test reports and shipping papers checked against the actual goods.

—

What we need from you

/ 01

A decision-maker we can reach

One person who can approve a sample and release a payment. Projects stall when three people each own a third of the decision.

/ 02

Honest numbers

Target price, target quantity, target delivery date. If the target is not realistic, we would rather say so on day one than discover it on week nine.

/ 03

The real requirement

What the product has to do, not only what it has to look like. The use case changes the material, the standard and the price.

/ 04

A little patience at the start

The specification stage feels slow and looks like nothing is happening. It is the cheapest stage to get right — and the most expensive one to skip.

Step one takes one email. Send it.

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